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Frequently Asked Questions

We offer cash on delivery transaction nationwide within the Philippines.

The shipping method you select determines how quickly the order will arrive at your doorstep. 

For standard shipping it usually takes 3 t 5 days before the items to arrive. The fastest shipping we can guarantee is 2 to 3 days.

You may contact us via Facebook messenger to help you track your order or you can email us at

Yes, cancellation or change of order status is allowed within the 2 day period of order verification. During the verification process, we double check all orders from our website if all the addresses, emails or contact numbers are correct and verified. Please keep in mind to double check your orders before checkout to avoid problems with your order. For order cancellation, please inform us within 1 or 2 days before shipment so that we can process your refund.

Modifications and cancellations of orders cannot be processed during transit. Please double check your order information before proceeding to payment.

We work very hard to prevent this from happening. Occasionally, however, orders might slip through that contain out-of-stock items. In these cases, out-of-stock item(s) or your entire order may be canceled; you will, of course, receive a refund to your credit card for any items that cannot be shipped. Our fulfillment center will also contact you to let you know that your order has been modified.

You may contact us directly at the following:
Facebook: Messenger Link
We will respond within 24 - 48 hours


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Our customer service will be happy to help you.